Home Care Packages

Our clients often tell us they truly feel the warmth of our services. St Basil’s goes above and beyond other providers, offering genuine care to each individual as we consider them part of our family.

You’ll receive the in home support you need by a primary support worker, who (where possible) is thoughtfully matched with your interests, culture and language in mind. This helps establish a positive relationship with your primary support worker who will provide the majority of care.

St Basil’s offers all levels of packages and gives you the choice and flexibility to decide how you want to prioritise your services and best utilise your funding. Whether the in-home support you need is cleaning, gardening, cooking, personal care, home maintenance or even the purchase of specialised safety equipment, we’ll take the time to understand what’s important to you to live and enjoy life at home.

How is St Basil’s different to any other Provider?

Please hover over each box below for more information

Relationships Matter

Relationship Matters

you’ll build a special bond with your primary support worker, rather than having to deal with someone different every week.

CaLD Provider

if you’re from a non-English speaking background, where possible we will match a support worker who can speak your language or understand your culture.

Caring Support

we truly care about your wellbeing and in time, you’ll also call your support worker your friend.

Flexible Services

this means you can change your program at any time, without penalties.

Personalised Approach

Relationship Matters

all services are completed face-to-face and not over the phone, because you’re not just another number to us.

Steps to engage our services

Contact your GP and request an Aged Care Assessment (commonly referred to as an ACAT assessment)
Once assessed you will be entered into the national queue for a package at the level of your assessment
My Aged Care will send you a letter telling you that you have been granted a package – the letter will include your unique referral code
Contact St Basil’s to request services and quote your unique referral code
St Basil’s Case Manager will contact you and make an appointment to visit you to discuss your needs – all our assessments are completed in person
If you are happy to have St Basil’s deliver services then we will provide you with a copy of our Home Care Agreement
Once the Agreement is signed you are ready to go – Welcome to St Basil’s!

For more information regarding the process please go to My Aged Care

Our Fees

St Basil’s specifically supports people who are experiencing financial disadvantage; and we are always willing to negotiate your fees.
St Basil’s has a compact management infrastructure –this means that you will have more of your budget available for services.

Download / View Our Fees

Our exit amount

St Basil’s does not charge an exit fee when you cease services.

Did you know we’re a specialist CaLD Provider?

As a specialist CaLD provider, we understand and cater towards the needs and challenges faced by people from culturally and linguistically diverse backgrounds. Our trained support workers are thoughtfully selected whenever possible to match your culture or language, as we recognise that having this connection helps to build a content, happy and long lasting partnership.

Respite Services

We also offer In Home and Centre Respite Services. Find out more.

Get in touch with St Basil’s

Talk to a Home Care Provider who has serviced clients for over 20 years. Contact us direct on 08 6146 2585 or 0499 113 555 or fill in your details below.